Terms and conditions of use - Cocoon52
Last update: 30/09/2025
Welcome to Cocoon52.com. By using this site, you agree to these Terms of Use. If you do not agree with any of these terms, please do not use our site.
1. Site presentation
The website https://www.cocoon52.com is a luxury villa reservation platform. The properties presented come from partners (e.g. Villanovo) or are added manually. Users can make online reservation requests.
2. Purpose of the site
Cocoon52 acts as anintermediary between visitors and accommodation providers. We do not own the villas shown. Reservations are subject to confirmation of availability.
3. Site access
The site is accessible 24 hours a day, 7 days a week, except when interrupted for maintenance. Cocoon52 cannot be held responsible for any temporary unavailability.
4. Reservations
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Reservations are subject to manual validation by our teams or partners.
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Submission of a form does not constitute a firm reservation.
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Confirmation is sent once availability has been confirmed.
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A deposit or payment may be requested by the partner or Cocoon52.
5. Prices and payments
Prices shown are indicative and may vary according to :
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the season
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the number of people
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length of stay
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specific partner conditions
Means of payment and cancellation conditions are specified at the time of confirmation.
6. Responsibilities
Cocoon52 is not responsible for any disputes between the customer and the owner or manager of the property, unless Cocoon52 has expressly intervened as an agent.
We endeavour to display accurate information, but do not guarantee the accuracy of content provided by partners (photos, descriptions, availability, etc.).
7. Intellectual property
All content on the site (text, visuals, logo, design) is the property of Cocoon52 or its partners and is protected by copyright.
Reproduction, modification or distribution without prior authorization is prohibited.
8. Personal data protection
The data collected is processed in accordance with our Privacy Policy (see Privacy Policy).
You can exercise your RGPD rights by writing to privacy@cocoon52.com.
9. External links
The site may contain links to third-party sites. Cocoon52 has no control over their content or practices.
10. Modification of the GTCU
Cocoon52 reserves the right to modify these conditions at any time. The user is invited to consult them regularly.
11. Applicable law and jurisdiction
These GCU are governed by Belgian law.
In the event of a dispute, the courts of Brussels shall have exclusive jurisdiction.
📬 Contact
If you have any questions about these Terms of Use:
contact@cocoon52.com